Customer Service & Retention
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Filed under: Customer Service & Client Retention
9 ways to keep clients coming back for more
Finding new business is always important – but so is keeping your previous clients. Here are nine ways to keep previous clients coming back for more!
Guerilla generosity
These days, there seem to be two kinds of businesses: givers and takers. Giver businesses are quick to give freebies to customers and prospects. The freebies may be gifts, but more likely come in the form of information. The right information is worth more.
Marketing’s greatest enemy
You work like crazy trying to attract attention and business, and doing everything right, resulting in an influx of customers — but you lose them.
Watch your customers grow!
Customers need help to know how best to use your products and services. Look out for their needs and you will be rewarded in multiples.
This information is for guidance only and is not intended as specific advice to any reader. Professional advice should be obtained before acting on any information contained herein. The publisher accepts no responsibility for loss occasioned to any person or organisation as a result of action or the refrain of action as a consequence of the contents of this publication.